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Common questions about Delivery & Shipping options
Currently we delivery only in San Francisco.
If delivery is not available in your area, opt for Shipping and receive your order within 2-5 business days.
All orders are carefully packaged to ensure security and discretion, with contents concealed, bubble wrapped, and shipped through USPS Priority.
If you placed an order for delivery, you'll receive a live tracking link with your driver's exact eta.
If you placed a shipped order, you'll receive an automated email with tracking info.
Reach out here and get in touch with a real human 👋
Questions about the ordering process
Orders must reach a minimum subtotal of $50 before taxes, discounts.
For Delivery we accept cash or Venmo. For Shipped orders we only accept Venmo.
Contact us at hello@altmeds.co and we will try our best to accommodate.
Email us at hello@altmeds.co with a photo of your Veteran ID and get 20% off.
How the Referral Program works
Share your unique referral link with a friend. When they complete their first order, they save $40, and you get $40 off your next order.
Login to your account dashboard to access your unique link. From there you can copy, share, or track your referrals.
Yes, the $40 discount applies to first-time orders only.
Your credit is issued once your friend completes their purchase. You'll receive an email notification when it's ready to use.
No limit. Every successful referral earns you a $40 credit.
You'll receive an email once your friend completes their first purchase. Click the button in the email and your credit will be automatically applied.
Contact us and we’ll help you out
Questions? Live support is here to help
Free delivery on orders over $150 💸
Live updated tracking 🚗
Refer a friend. Get $40 off each other 🙏
Questions? Live support is here to help
Free delivery on orders over $150 💸
Live updated tracking 🚗
Refer a friend. Get $40 off each other 🙏